Get in touch with us
To contact us, use the form below. We will get back to you as soon as possible.

Address details:

Cowen Windows Ltd.
Unit 8,
Enterprise Way
Whitby,
North Yorkshire, YO22 4NH.
Telephone: 01947 603923

info@cowenwindows.co.uk

COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

Either call us on:   01947 603923

Or write to us at:   Cowen Windows Ltd, Unit 8, Enterprise Way, Whitby, North Yorkshire, YO22 4NH
(please request proof of receipt if posting)

Or email us at:   info@cowenwindows.co.uk

We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Cowen Windows Ltd offers an amazing range of windows with styles to suit every kind of home or business. More »
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Composite doors require virtually no maintenance and will continue to look good for years to come. More »